
Frequently Asked Questions
Got Questions? We’ve Got Answers.
At Soultrum, we want to ensure you have all the information you need to feel confident in choosing our products. Below, we’ve compiled answers to some of the most common questions about our supplements, shipping, and more. If you can’t find what you’re looking for, feel free to reach out to our customer support team!
Product Usage
How do I take Soultrum and Soultrum PM?
For best results, take two capsules of Soultrum with a glass of water in the morning or as directed by your healthcare provider. For Soultrum PM, take two capsules approximately 30 minutes before bedtime to support relaxation and restful sleep.
Can I take both Soultrum and Soultrum PM on the same day?
Yes! Soultrum and Soultrum PM are designed to complement each other. Use Soultrum during the day for energy and focus, and Soultrum PM at night to promote relaxation and recovery.
Are these products safe for long-term use?
Yes, both Soultrum and Soultrum PM are formulated with natural, high-quality ingredients that are safe for daily use. However, if you have any pre-existing conditions or are taking other medications, consult your healthcare provider before starting any supplement regimen.
Can children or pregnant individuals use Soultrum products?
Soultrum products are intended for adults 18 and older. Pregnant or nursing individuals should consult their healthcare provider before use.
Returns and Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please note that shipping charges are non-refundable.
How do I initiate a return?
To start a return, contact our customer support team with your order details. We’ll provide you with a return authorization and instructions.
When will I receive my refund?
Refunds are typically processed within 5-7 business days after we receive the returned product. You’ll be notified once your refund is issued.
Other General Questions
Are Soultrum products vegan and gluten-free?
Yes! Both Soultrum and Soultrum PM are formulated to be vegan-friendly and gluten-free, making them suitable for a wide range of dietary needs.
Where are your products made?
Soultrum products are proudly made in the USA in a GMP-certified facility to ensure quality and safety.
Do you test your products for quality?
Absolutely. Each batch of Soultrum and Soultrum PM undergoes rigorous testing to ensure purity, potency, and safety.
Can I combine Soultrum with other supplements?
In most cases, yes, but it’s always a good idea to consult your healthcare provider to ensure compatibility with your existing supplement regimen.
Still have questions?
Get in touch with us by visiting our contact page. We’re here to help you every step of the way!